Healthcare Quality Fundamentals

Training Program Overview

In today’s complex health care environment, change is constant.

Providers are challenged to deliver high-quality, high-value care that is safe and free from medical errors and improves patient outcomes.

HQF is a one-Semester certificate program that consists of three live training days once monthly; then nine days once weekly dynamic live webinars; team-based peer collaboration, assessment of content in the form of continuous quizzes, and final exam; then finally, practical small group projects that synthesize learning throughout the program.

This highly interactive program provides participants with efficient knowledge & experience in healthcare quality, patient safety, clinical informatics, and health leadership.

Learning Objectives

Upon completion of this program, the participants will be able to:

  • Identify basics of healthcare quality, definitions, aspects, and dimensions.‎
  • Apply leadership management skills, Leadership styles & their ‎applications In leading team works in quality departments.
  • Analyze main functions of quality department & relations with other departments.‎
  • Explain the basics of Risk management in healthcare organizations.‎
  • Demonstrate essentials of Patient Safety, International Patient Safety Goals.‎
  • Apply fundamentals of Performance management, Concepts of Performance ‎Improvement & Different approaches to Performance improvement in hospitals.‎
  • Develop clinical practice guidelines & pathways.‎
  • Explain the basics of Information management & statistics.‎
  • Interpret the required skills of People management, change management & effective communication.‎

HQF Training Program Outline

This training program is conducted by hybrid learning methodology; Various methodologies will be used, including presentation, discussions, group work, video discussions, question and answers, practical sessions (hands-on practice), small and large group exercises, and simulations.

HQF Candidate Profile

  • Healthcare professionals are willing to acquire the knowledge & skills to effectively, safely, and efficiently practice within the vision of healthcare quality.
  • Healthcare Quality Professionals who aim to get certified from the NAHQ as CPHQ; this training program will prepare the graduate to have 100% of the knowledge and experience to be a Certified professional in healthcare quality.
  • Healthcare professionals aim to join the BUC Healthcare Quality & Accreditation diploma ( developed with GAHAR Organization).

HQF Training Program Highlights

  • One semester,12 weeks of study, start by one live training day of 4 contact hours in BUC IPDCE Campus and followed by live training day every month, then nine weeks of live online studying 4 hours one day per week.
  • Fifty hours of contact studying, including 2 hours of practical Project Discussion.

HQF Training Program Highlights

  • 6200 EGP for the total semester.

HQF Training Program Core Courses

  • Introduction
  • Basic information about CPHQ & All requirements for the exam
  • Quality Definitions
  • Quality Aspects & Dimensions
  • System Approach
  • Customer
  • Liabilities
  • Integrated Delivery System
  • Leadership & Management
  • Leadership styles
  • Role of different leadership levels
  • Organizational Ethics
  • Strategic Planning
  • Balanced Scorecard (BSC)
  • Quality Management
  • Utilization Management
  • Financial Management
  • Risk Management
  • Patient Safety
  • Case Management
  • Performance Improvement Concepts
  • Performance Improvement Approaches
  • Performance Measurement
  • Clinical Process Improvement
  • Review Processes
  • Root Cause Analysis (RCA)
  • Failure Mode & Effect Analysis (FMEA)
  • Practitioner Appraisal
  • Accreditation
  • Information Management
  • Medical Record
  • Sampling
  • Basic Statistics
  • Data Handling
  • Display Techniques
  • Quality Tools
  • Change Management
  • Team Coordination
  • Negotiation skills
  • Decision Making
  • Communication
  • Motivation
  • Training & Orientation
  • Performance Evaluation